What can the Malo’o rack hang from?
You can hang your Malo’o Rack from just about anything. With its accompanying loop and rubberized handle and hinges, the Malo’o Rack can hang anywhere.
Some places we’ve seen: cars, trucks, vans, SUVs, RVs, trailers, Semis, boats, trees, poles, towers, umbrellas, ladder, gutters, fences, outhouses, car doors, roof racks, shopping carts, shower head, and from the raters.
Tag us @malooracks on social to share where you hang yours!
Last updated: January 08, 2018 19:05
What is Malo’o?
Malo’o is pronounced [Mal-oh-oh] and it means “dry” in Hawaiian.
Malo’o the company, enables outdoor adventurers to enjoy more of what they love doing while drying their gear on the go.
The Malo’o Drying Rack was designed to hang from the side mirror of any car, truck, van, SUV or RV and to dry wetsuits, towels, bathing suits, hats, or whatever you want it to. It collapsible for easy storage and the Rack has padding so it won’t scratch your vehicle.
Last updated: January 08, 2018 19:03
How is Malo’o different from other hangers and racks?
Unlike others, the Malo’o Rack was designed to be used on the outside of your vehicle, and to be able to dry a myriad of items. Additionally, the rack can be fully opened and can be hung off almost everything, so it’s perfect for camping and RVing.
Other mobile drying racks suction cup to your car, leaving marks and damage, but our patented design allows it to hang from anything, and it includes padding to make sure no damage is left behind. Hanging Around
Last updated: January 08, 2018 19:04
What can I hang from the Malo’o Drying Rack?
Use your imagination! Almost anything weighing up to 15 lbs. will hang securely from our current model.
Some items that we’ve seen: wetsuits towels bathing suits booties, hats, gloves, socks, pants, helmets, underwear, jackets, scarfs, backpacks, life jackets, purses, sandals, even waders and fish
Tag us @malooracks on social to share how you use yours!
Last updated: January 08, 2018 19:04
I fully open it. Is it broken?
No. We made the Rack to fully open so it could be hung from trees, poles, etc. Pull the bottom and top bars together to collapse to open position or fully close.
Last updated: January 08, 2018 19:05
Do you offer wholesale pricing?
Yes, we do! Please email us at [email protected] for more information.
Last updated: January 08, 2018 19:07
Do your products have a warranty?
Malo’o products are built to last. We stand behind every product we ship and work hard to set right any wrongs you may experience with our products. If you experience issues, please send the following info to [email protected]: 1) when you bought your Rack, 2) where you bought it, 3) the problem you are experiencing.
Last updated: January 08, 2018 19:06
How many products do you sell?
The Malo’o Drying Rack is our flagship product, and we are working on new products. Join our mailing list to learn when new products come out and to receive special deals and promotions!
Last updated: January 08, 2018 19:06
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.